RCS
Turn SMS into a storefront and support
Your verified brand, video and one-tap replies, in the same app where your customer already reads your SMS. Nothing to install, on every carrier.
- Create your agent with no fixed or monthly fee
- 24-hour sessions with unlimited messages
- Pay only for delivered messages
SmsfireVerified businessCompanies that
trust us
Phone demo: Verified brand
SmsfireVerified businessChannel capabilities
What RCS does on your customer's screen
Open a capability and see how it lands in the thread.
- The customer knows who is talking
The thread arrives with your company's name, logo and verified sender badge. Your customer has no generic short code to decipher, and nobody can pose as your brand. Creating and approving the agent is on us.
Where to use it
A journey for every industry
Pick a sector and see RCS at three moments of the customer relationship, with SMS and Bigdata where they fit.
A brand customers recognize
From sign-up to alerts, with a verified brand.
Check data at sign-up, send codes with your logo and verified badge, and deliver transaction alerts in the messaging app.
Validate
Sign-up with Bigdata
CPF data checked before the account opens.
Authenticate
Codes from a verified brand
RCS OTP with logo and badge, SMS for phones without RCS.
Notify
Transaction alerts on RCS
A “This wasn't me” button sends the reply to your system.
The store inside the thread
From the mobile storefront to the next order.
Show the collection in a carousel, bring shoppers back to their cart and keep the conversation going after the sale.
Showcase
Offer carousel
Up to 10 cards with photo, price and a buy button.
Recover
Abandoned cart
A rich card with the product and a checkout button.
Retain
After-sales with media
Invoice PDF and how-to video in the thread.
Close to students and families
From enrollment to re-enrollment, in one thread.
Show courses in a carousel, send deadlines and events under the school's name, and answer questions without switching channels.
Attract
Courses in a carousel
Classes, schedules and a sign-up button in cards.
Remind
Calendar and deadlines
A notice with an add-to-calendar button.
Answer
Student support
A 24-hour session for questions, with unlimited messages.
Every stage in view
From recipient check to delivered order.
Check recipient details before dispatch, send tracking with a map button and set the delivery window in one tap.
Check
Recipient with Bigdata
Lookup by CPF or phone before dispatch.
Update
Tracking with a map
A rich card with the status and a map button.
Schedule
Delivery window
The customer confirms the time or shares a location.
Care before and after
From booking to the results notice.
Confirm appointments in one tap, send prep instructions in the thread and let patients know when results are ready.
Confirm
Appointment reminder
Buttons to confirm, reschedule or add to calendar.
Guide
Exam prep
Instructions as a PDF or video in the thread.
Inform
Results ready
An SMS with a patient portal link, on any phone.
Comparison
SMS, WhatsApp and RCS side by side
What each channel offers your brand, feature by feature.
| Feature | SMS | RecommendedRCS | |
|---|---|---|---|
| Identity | |||
| Verified sender | No | Partial | Full |
| Brand logo and banner | No | Partial | Full |
| Content | |||
| Plain text message | Yes | Yes | Yes |
| Media | No | Yes | Yes |
| Cards | No | Yes | Yes |
| Carousel | No | Yes | Yes |
| Location sharing | No | Yes | Yes |
| Interactive buttons | No | Yes | Yes |
| Tracking | |||
| Send confirmation | Yes | Yes | Yes |
| Delivery confirmation | Yes | Yes | Yes |
| Read and click tracking | No | Partial | Full |
| Operations | |||
| Two-way messaging | Partial | Full | Full |
| Requires pre-approved templates | No | Yes | No |
| Risk of being banned | No | Yes | No |
To see what “Partial” means in each case, check the FAQ.
How it works
Your brand approved and live with no red tape on your side
Registration, brand approval and testing with Google and the carriers sit with our team. You run the campaign.
- 01
Create the agent
You send the logo, the colors and the company description. Filing with Google and the carriers is on us, with no fixed or monthly fee for the agent.
- 02
Approve the brand
The identity goes through review and gets the verified badge. We follow every stage until approval lands.
- 03
Integrate
Use the REST API or the platform. Webhooks push delivery, reads, clicks and replies straight into your system.
- 04
Send and measure
Go live and track delivery, reads, clicks and replies in real time.
Approval times vary by industry. Talk to the team and get your case assessed.
Talk to a specialistPlatform
Build, send and measure without writing code
Everything RCS does is ready in the platform, from the first card to the final report
Rich message builder
Build rich cards and carousels visually, with media, title, description and buttons
Reply chips and actions
Open a link, dial, open the map or save to calendar: one tap does it, no typing
Personalization
Variables from your contact base give every recipient a unique message in the same broadcast
REST API and webhooks
Send through the API and get delivery, reads, clicks and replies in your system in real time
Scheduling and broadcasts
Send now or schedule, with timezone control, labels and duplicate removal
Engagement reports
Delivery, reads, per-button clicks and replies in real time, ready to export
Straight answers.Questions about RCS?
The essentials on the channel, brand approval, billing and integration.
RCS (Rich Communication Services) is the carrier standard that brings rich messaging to the phone's native messaging app. Your company shows up with its name, logo and verified badge, and a message can carry images, video, carousels, buttons and location. The customer installs nothing and gets it in the same app where they already read your SMS.
Create your agent with no fixed or monthly fee
We handle creation and approval with Google and the carriers, and you review your brand in a sandbox before going live.